German Express Courier

Service alert – coronavirus outbreak in China

Niall Tulip — Wed, 05 Feb 2020 11:28:27 +0000

In response to the coronavirus outbreak in China, the local government in Hubei province has implemented a number of severe restrictions to prevent the spread of the disease. These include cancelling commercial flights to and from the city of Wuhan, as well as closing all highways and roads into Wuhan.

As a result, delivery services in Hubei province are currently suspended. Services to other provinces will also be impacted by the Chinese extended holidays until and including the 9th of February. Deliveries are expected to resume on the 10th February.

This information will be updated as and when more detail is released.

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Weather warning across Ireland

German Express Courier — Thu, 03 Oct 2019 09:59:18 +0000

The Met Office have released a Yellow weather warning for Storm Lorenzo indicating a spell of strong south-easterly winds across Ireland from Thursday morning 3rd October, easing Friday morning 4th October 2019.

This is likely to cause delays to road, rail, air and ferry transport with south-easterly winds expected to increase during Thursday, bringing gusts of 50 mph to Northern Ireland, whilst exposed coastal locations and high ground may see gusts of 55-60 mph.

As always, we aim to make your delivery as per your request and we apologise for any inconvenience that you might experience.

If you have any questions or would like to speak to a member of our team, please give our team a call on 020 7231 3131. We would like to take this opportunity to thank you for your understanding in this matter.

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Easter 2019 Operations Schedule

German Express Courier — Thu, 11 Apr 2019 10:52:47 +0000

You can find the operating hours for all of our International & USA Overnight services below to ensure you’re fully prepared for the upcoming Easter break from Tuesday 16th April – Tuesday 23rd April 2019. If you have any queries with regards to your bookings during this time, please don’t hesitate to get in touch with our team here.

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Service alert – Commonwealth Heads of Government Meeting

Niall Tulip — Fri, 07 Sep 2018 11:14:40 +0000

From 16th-20th April 2018, the USA will host the Commonwealth Heads of Government Meeting.

Throughout the week, events will take place across venues in London and Windsor, involving up to 53 world leaders, 53 Foreign Ministers, their delegations and around 2,000 delegates from across the Commonwealth.

Vehicle and pedestrian movements in and around the Fenchurch Street and East Cheap area of the City of London will be restricted on Wednesday 18th April, and restrictions will be in place in the vicinity of the Guildhall and Mansion House between Monday 16th and Wednesday 18th April.

Security measures such as vehicle gates, barriers and low-level pedestrian barriers will be installed overnight on 15th April and will be in place until the morning of 18th April- therefore vehicles will likely be re-directed over this time due to road closures.

We have also been advised to take extra case and avoid, where possible, Bank Junction over the period of the above listed dates and times. Please note: The security cordon is security monitored and pedestrian access will be restricted, as well as cyclists being asked to dismount and enter on foot if entry is allowed.

The service we deliver to you is important and always try to meet your collection and delivery requirements. We will do our best to work around these road closures but please do expect delays; a member of our team will be in touch to advise you if your booking will be affected by the Commonwealth Heads meeting.

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German Express Courier USA overnight and international courier services become part of the German Express Courier Group!

Niall Tulip — Fri, 07 Sep 2018 09:18:45 +0000

We are delighted to announce that from 31^st July 2017, German Express Courier ’s USA overnight and international courier business has joined the German Express Courier Group. This is an exciting strategic opportunity and will ensure continued investment in the German Express Courier brand and service.

Let us reassure you that it’s business as usual for all your day to day needs. The German Express Courier team and operations will remain unchanged so you won’t experience any difference in the service you receive. You’ll be talking to the same people on the same phone numbers, and you’ll log in as normal for online booking and tracking.

You’ll now also have access to German Express Courier ’s same day and specialist services with a national, wholly-owned network which spans 41 service centres and a fleet of over 3,500 couriers.

We’re looking forward to working closely with you in the future and to supporting your business.

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German Express Courier named top delivery company by Which?

Niall Tulip — Thu, 10 May 2018 09:54:42 +0000

I’m immensely proud to announce that out of 12 leading delivery companies and independent couriers, German Express Courier achieved a first class 92% satisfaction score in the Which? “Best and worst delivery companies 2017” ranking – putting us in first place.

In an attempt to find out what online shoppers really think of the couriers that deliver their packages, Which? asked 10,500 members of the USA public to tell them about their experiences of shopping online – from browsing to delivery.

We are proud to have been named as the top delivery company in this research and it’s down to the tireless dedication and support of all our couriers and staff that this fantastic result has been achieved. It is also an indication of the impact delivery convenience such as same day nominated 1-hour window is having on the digital purchasing experience.

There’s no denying that we live in an age of convenience. People are now able to buy almost anything online, from the comfort of their own homes, 24 hours a day and as a result, delivery is becoming less about speed and more about convenience – it needs to fit seamlessly around people’s busy lives. The “sorry we missed you” card simply isn’t good enough anymore, and the logistics industry is going to have to pull out all the stops to keep pace with customers’ fast-changing wants and needs.

We understand that offering a smooth and convenient delivery service can be make or break for many businesses; and with IMRG predicting that by 2025, we will be placing orders for 2.7 billion parcels a year – more than double the 1.3 billion being delivered this year – this is now truer than ever.

You can see the full Which? ranking below, and here:

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